That’s a very good question – and really only one you, knowing your organization, can answer. It really depends on how mobility is currently leveraged within your organization and the dependency the business has on being connected – any where and at any time. Of course, consideration also needs to be given to your future plans from an IT perspective as well as from a business perspective. Most organizations are following the common trend of supporting/growing an active mobile workforce and offering flex-time to many office-based workers and if this is the case within your organization, then mobility should be amongst your top factors when considering a move to the cloud. And depending on what services or even infrastructures (IaaS, PaaS or SaaS) your organization is considering, will determine to what extent you need to look at mobility and how your systems and internal services will be supported and connected.
Some key questions you might want to consider asking and exploring:
- Do we currently have an internal mobile solution or strategy?
- Do we currently support mobile users – to what extent and on what platforms (devices)?
- What Services do we provide our mobile users – only email; email & PIM; email, PIM & intranet browsing; email, PIM, intranet browsing & applications (EIM, Social, Content Management), etc.
- Does our business rely on a mobile workforce and to what extent? (Always on, always connected, action-oriented while on the go)?
- Do we have security requirements that must be met with our mobile solution? Or as a part of our organizational policy or based on our industry?
- What type of internal resources are allocated to support our mobile solution? What activities/services are provide via those resources?
This is by no means a full list of questions, but it is a basic list of the top questions that should be considered and can start you thinking when it comes to considering cloud and cloud services.
In recent talks to customers, many found it very surprising the amount of mobile users supported within their organization and what level of requirements those mobile users had in connecting to their back-end enterprise systems and the impact those mobile activities had on the success of the business. And the reality is, most end users don’t care where their “back-end infrastructure” resides – they are more interested in the functionality and availability extended to them via their chosen device. So don’t forget mobility when looking towards a cloud move.